APEX Information Session Video For those of you who could not attend:
1. When should I arrive at the Courtyard by Marriott Hotel? APEX delegates are advised to arrive at the Courtyard by Marriott between 2:00 and 3:00pm on Thursday, March 4th, 2010.
2. Where is the Courtyard by Marriottlocated?
The Courtyard by Marriott is conveniently located in the heart of the city’s entertainment, shopping and financial district, and is in close proximity to both the TTC Subway and the Underground Path.
The hotel’s address is:
475 Yonge Street
Toronto, Ontario
M4Y 1X7 Canada
For those using the TTC Subway to travel to the conference, the closest station to the Courtyard by Marriott is College Station. For more information regarding driving directions please refer here.
3. Is there parking at the Courtyard by Marriott? How much does it cost?
Yes. For those who wish to drive to the Courtyard by Marriott, there is on-site parking available at the rate of CAD $8.00 hourly or $30.00 daily. Off-site parking is also available at the rate of CAD $4.00 hourly or $25.00 daily.
4. How do I get to the Courtyard by Marriott from Pearson International Airport?
An Airport Express Shuttle runs from the Arrivals terminal at Pearson International Airport to downtown Toronto every 40 minutes between 4:15 am and 11:10 pm. The nearest drop-off point to the Courtyard by Marriott is the Delta Chelsea Hotel (about a 6 minute walk). To get to the Courtyard by Marriott from the Delta Chelsea Hotel, head east on Gerard St. and turn left at Yonge St. Walk a few blocks north and the hotel will be on the right side.
5. Do I need to bring a credit card?
As per standard hotel procedure, each delegate is required to bring a credit card when checking into the hotel room. Your credit card will not be charged provided you do not cause damages within your designated hotel room. Every person must have a valid credit card.
6. If I’m under 19 years old, can I still attend the Wine & Cheese event and the Mid-Conference Mixer?
All of our delegates are required to attend the Wine & Cheese event and Mid-Conference Mixer. However, as the legal drinking age in Toronto is 19, those of our delegates who are underage will not be served alcohol at the conference. Instead, non-alcoholic drinks such as cola and juice will be available as substitutes.
7. If I’m under 19 years old, can I still attend the Night Events?
Our underage delegates will not be allowed to attend our regular Night Events and we will be checking for photo identification.
8. What is valid photo identification?
All of our delegates are required to bring two pieces of valid government-issued identification cards. It is recommended that delegates bring their driver’s license (from any province) as the health card is not considered a valid piece of photo identification. It can only be used to supplement your primary piece. Our international guests are asked to bring their passport to avoid any difficulties that may arise.
9. When is check-out time?
All delegates are expected to check-out before 12:00 noon on Sunday, March 7th, 2010. As the conference officially comes to an end on the night of March 6th, delegates will have to arrange for their own breakfast on Sunday morning.
10. What is the dress code for the conference?
All of our delegates are required to be dressed in business formal for the duration of the conference. For men, this means a full suit (suit blazer and dress pants), with no vibrantly coloured ties and shirts. The following are required for women: suit blazers, dress tops, knee-length skirts or dress pants. Please refrain from wearing excessive perfume/cologne and jewelry.
11. What is the dress code for the night events?
Formal business attire is not a requirement for taking part in the night events. For the Friday night event, the dress code is casual. For the Thursday and Saturday night events, please follow proper club attire. This includes collared shirts, no ripped jeans, no runners, no hats, and no excessively baggy clothing.
12. What essentials should I bring?
All delegates are advised to bring the following:
- Credit card
- Valid photo identification
- Spending money for night events
- Business formal clothing and club attire
- An umbrella
- A warm jacket
- Your business cards
13. What is the APEX 2010 refund policy?
Due to the nature of the conference, the delegate fee is NON-REFUNDABLE. We apologize for any inconvenience this may cause.
14. I selected my workshops online - will I be guaranteed my requests?
Due to the overwhelming demand for certain workshops, they are assigned on a first-come, first-serve basis. We will try our best to accommodate your selections, but if the workshop you ranked first is at full capacity, we will place you in your second ranked workshop, and so on. We're sorry for any inconveniences caused.
15. What happens if I missed the deadline for workshop selection?
The deadline for workshop selections will be two weeks after you have been notified via email that the workshops have been posted on the APEX website. As such, those of our delegates who have missed the deadline for workshop selection will be automatically assigned to workshops based on availability.
16. How will I know which workshops to attend during the conference?
Upon your registration at the Courtyard by Marriott, each delegate will receive a personalized schedule, which highlights the rooms and times of their respective events during the conference.
17. What if I have a dietary restriction for meals?
Once you have paid, you will be receiving an email from Lisa Menara (lmenara@apexconference.com) asking for any dietary restrictions. Please ensure Lisa is emailed with this information well in advance of the conference. We will do our best to accommodate all of our delegates' dietary needs.
18. What are the guidelines for rooming?
As per conference policy, four delegates of the same gender per room.
19. I made a room request online - will I be guaranteed my request?
We will try our best to accommodate your room preferences. For the most part, your room choices are guaranteed.
20. I have not paid the delegate fee yet. How can I do so?
Complete the payment by making an email money transfer of $240 to payments@apexconference.com.
Please specify your name and ‘APEX’ in the subject line
When asked for an answer to your secret question, in order for us to retrieve the money, please use the password ‘apex’.
If you are having difficulty with the process or need clarification, do not hesitate to email Lisa Menara, lmenara@apexconference.com. Please ensure that all above information is accurate.
21. Is all transportation during the conference included in the delegate fee?
Yes. All transportation during the conference will be provided. This includes all shuttle trips from the Courtyard by Marriott to the night events and dinners and back. However, you are responsible for arranging your own transportation to the Courtyard by Marriott on Thursday, March 4th, 2010 and leaving from the Courtyard by Marriott on Sunday, March 7th, 2010.
22. What is the agenda for the conference?
Our delegates may access the itinerary for the APEX 2010 conference by clicking here.
